Monthly Archives: April 2008

Community Values

We just had a great Podcamp NYC.  It was marred a bit for me, as an organizer, by two groups of people who helped themselves to an unoccupied sponsor table.  They weren’t just sitting there, blogging- no- they made signs and set themselves up as defacto sponsors.  I spoke with one set of people, and we have settled this matter behind the scenes.  The other group, from Justin.TV chose to put some videos advertising their bad behavior and calling me some unpleasant names for asking them to leave and move, since they were not event sponsors.  Lee Gibbons, from Podango, always a gentleman and a class act, offered to share his sponsor table with Justin.TV, and so we left the matter at that, rather than getting nasty with the folks who essentially stole a table at the event.

My biggest problem with this was that the behavior was ballsy and inappropriate, and when caught in the act, they acted like I was some witch for telling them what was blatantly true- they were out of line.  I don’t go into a Starbucks and start selling my own coffee and donuts, I don’t show up in someone’s home, eating their food, and when asked to leave say “you weren’t using it, so I thought it was ok.”  This is clearly not an ok thing to do.

I spent literally hundreds of hours helping to organize Podcamp NYC.  This is a community event, and it requires community participation and self-policing to make work.  While in a perverse way I am flattered that Podcamp has become so popular, people are essentially trying to sneak into a free conference and scam their way into being a sponsor- it means we must be doing something right.  But the behavior itself is still incredibly rude, and I am glad the community has rallied and that we shouldn’t see people trying to take advantage of us in this way in the future.  Be assured, however, if this behavior does continue, I won’t be nearly as tolerant next time around.

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Podcamp and Pirates

This week, Podcamp Boston 3 was announced. Podcamp Boston 3 will be, in part, sponsored by the attendees with a registration fee of $50 , meant to defray the cost of the venue. I will be helping Chris Penn and Chris Brogan organize Podcamp Boston 3, just as I did with Podcamp Boston 2, even though I live outside of Philadelphia.

The addition of a registration fee for Podcamp Boston 3 is causing some controversy. Some people feel that any admission charge to an event that has been free in the past is antithetical, and therefore, the Podcamp Organizers should simply shutter the event and call it something else if they want to hold a new media event with an admission fee. While I think this is simply silly, I think it is important to discuss the evolution of a movement, disruption and commerce.

I am reading a great book, The Pirate’s Dilemma- How Youth Culture is Reinventing Capitalism, by Matt Mason, that speaks to this dilemma directly.

Pirates in The Conference Space

Matt Mason talks in the early chapters of his book about how Punk Rock emerged with the Sex Pistols, based on the idea of breaking with tradition, permission, and control, and doing whatever you wanted- the beginning of a culture based on Do It Yourself- DIY. Matt notes “Disruptive new DIY technologies are causing unprecedented creative destruction.” – This is the core of Podcamp.

Podcamp is, in many ways, the Punk version of traditional conferences. It evolved because there was no new media/podcasting conference on the East Coast like the Portable Media Expo, which was held in California at the time. There was a need, and after attending BarCamp, a developer’s conference, Chris Penn & Chris Brogan, along with others, imagined a lightweight conference dealing with the new media space. While I think it started out as a conference geared towards podcasting, it ended up being about marketing, search engine maximization, blogging, exploring tools, production techniques, video production and more, and it has evolved as the community and technology have evolved to remain an inclusive mash-up of community DIY types with business oriented folks.

Chris x 2 opened up the model and encouraged others to adapt it for their own communities. Podcamp Toronto and the many subsequent Podcamps did this. I’ve done it myself numerous times now, in Philly, NYC and even helping out in Boston.

This has been disruptive for events like the Portable Media Expo. People don’t have to wait for a once a year event anymore, and they can create their own, locally, if they want. They have to put in the effort, but people now have tacit permission, looking at the Podcamp model, to create their own conferences if the main stream conferences don’t suit. It carves away business from conferences like the PME, I am sure, but it also heightens the demand for events that suit the community. The sponsors of the various Podcamps have been enthusiastically supporting the model and the relatively low sponsorship levels, which helps make these events happen with increasing regularity.

The Punk Conference has a reputation and main stream acceptance

If you want to see whether or not Podcamp has reached main stream acceptance, look at the attendee list for Podcamp DC and Podcamp NYC. You’ll see individuals from different branches of government, lobbying firms, traditional media outlets, right next to people producing hobby-based podcasts. You’ll see CEOs of start-ups and venture capitalists. It is an exciting, cutting edge place to hang out, and clearly, people from across the new media/social media spectrum think so.

Punk rock artists found out that it’s disruption and rebellion struck a cord with others. The bands empowered and were empowered by the audience. As Matt Mason says in his book,

“Under Punk, the concept of the gig totally changed. Punk despised the one way flow of information typically found at a rock show. At punk shows the band and the fans occupy the same space as equals. …. It was often a violent hate/hate relationship, but it was fair.”

Podcamp is, essentially, a Punk Conference. The first rule of Podcamp is “All attendees must be treated equally. Everyone is a rockstar”, straight out of the Punk gig playbook. And while the relationship is much more kumbaya than pistols at dawn, it doesn’t mean that Podcamp has not been disruptive to bigger conferences.

What Happens After the Disruption? Mainstream Acceptance and Making a Living

Matt Mason goes on to talk about VICE, a Montreal based magazine that grew out of a free magazine called the Voice of Montreal. The people behind it published what they thought was interesting, and if it got big, that was great, if it didn’t, it didn’t and that was fine too. (Sounds like most podcasters I know…..). VICE is now published in 14 countries according to Matt. He says the founder, Shane Smith, states:

“When we started out, we were really idealistic, and we had a mission, we hated baby boomers and we wanted to be anti-status quo and all this stuff. But the business of running a magazine, I mean most of my favorite magazines went out of business. It’s really difficult. The creative side is one thing, but the business side is quite another.” (emphasis mine)

Podcamp is likewise growing, and people are finding out first hand that running a conference and attending a conference, even one you participate in as a speaker or attendee, are not the same thing. the creative side and the business side are both required to keep the enterprise growing and fresh.

While Matt Mason also notes that:

“The future belongs to a new breed of change agents- punk capitalists putting purpose next to profit. Abstract economic constructs have long told us that we are governed by nothing but self-interest, but reality has consistently proved that notion wrong.

I would argue to anyone that Podcamp is this notion in a nutshell- a conference, an “unconference” that started to meet a need, that has the community at its heart, and this is not a venture entered into to enrich any individuals, but to enrich and educate the community who decides to participate.   I look at the new $50 cost as the community stepping up to be a sponsor themselves, and in some ways, it is much more egalitarian than expecting a free ride on the backs of others.  While sponsors come to help defray costs, we ask them pointedly to participate and be part of the community- using their self-interest in getting to know their audience and market right next to purpose, which is creating a community and supporting the people who will be your reputation agents.

Arggh!  Give me Pirate Conferences any day!

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Coffee Karma

I read an article in Time Magazine online about the new Starbucks coffee blend- Pike’s Place, and how it seemed like coffee designed by committee- bland and uniform, basically uninteresting. Starbuck’s business problems may be due to other factors besides their coffee quality, and I thought I’d give them my stance as an average consumer.

1. Market oversaturation. You aren’t going to drive up sales in the stores when you can get the coffee at the grocery store, Costco, Target and even Staples. People can brew it at home, and you’ve made a point of making your brand as ubiquitous as Maxwell House. Likewise, with a new store on every corner- How much coffee do you think people can drink? You are probably selling as much coffee as people want to consume. Be happy with that.

2. The breakfast sandwiches were a bad idea. Not that getting something hot at a Starbuck’s was perhaps an issue for some, but the fact that the ovens make the small local shop here smell like burning plastic wrap, rather than the welcoming smell of fresh ground coffee. This is one of the big reasons I don’t go there as much, and certainly don’t hang out when I do stop by.

3. You’ve taken something that was special and made it into a commodity. Starbuck’s was cool when you were paying for the experience. When there wasn’t a coffee shop or outlet in every grocery store and on every corner. I look at every new Starbucks, springing up like mushrooms after a heavy rain, and think- how do they plan to make that work? How much more coffee do you think I’ll drink just because you are shoving it in my face again? Starbuck’s used to mean you could only get it at the stores- it was special. Now it’s like water, and the special nature of “coffee as a service and experience” has been lost.

4. My local guy makes me feel special. We have a local coffee house chain here in Delaware/PA called Brew Ha Ha. The baristas have gotten to know me. We chat and say hi and share stories. My favorite one of all, Shane, makes Latte art, and you just have to check out the pictures on my flickr stream. Anyone who takes the time to draw a cat in my latte foam cares about what they’re doing, and to make my experience there special. I stop by one or two of the stores at least once a week, because for the price of a latte or ice tea, I come away with a real human experience and a sense of community. It’s not a commodity. Oh, and their salads and sandwiches rock as well. (The pastry is great as well, but I try to forswear because it’s like offering an alcoholic just a sip of wine- it’s one step down a slippery slope of indulgence….)

So in a nutshell, by being everywhere, Starbuck’s has made special ubiquitous, and it’s no longer so speacial and different. The coffee shops, when not smelling like burnt plastic, are good places to meet people and talk- micro community centers. But I imagine there’s also plenty of room on the market for competitors like Brew HaHa, which continue to sell great coffee along with a great experience, and are less worried about being everywhere than with being the best at what they do- just as Seth Godin discusses endlessly in his books.

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